UPDATE: May 11, 3:30pm
We have received countless emails, texts and messages about our live streamed services in the last several weeks. We want to assure you that we continue to try to find creative solutions for the many and varied obstacles we've come across. With that in mind, we want to update you on some of the specifics.
Our first problem is that some of our equipment is not optimal for live streaming. We are not in a position to replace expensive IT equipment at this time, so we make do with what we have.
Additionally, we do not have direct internet access in the nave. That is to say, there is nowhere to connect to the internet with an Ethernet cable and services are being streamed via WiFi. We do not have dollars in the budget to undertake an expensive installation project, but we think we have found a work around that will suffice while the building is closed. We will need to revisit a more permanent solution down the road, which will require additional funds.
Finally, we are competing for bandwidth with multiple churches. We have learned that most of the churches in the downtown area use the same internet provider. Many of those churches are also streaming at 11:00am which means we are all drawing heavily from the same limited internet supply at exactly the same time. Likewise, many have well established and professionally installed systems which put us at a disadvantage. As such, we have decided to try a new time for our service this Sunday. In an effort to sidestep some of our challenges, we will be streaming this Sunday, May 17th at 10:00am. If you prefer the normal 11:00am time, you will still be able to see the video on Facebook when the live stream is complete.
We know change is challenging for everyone. We are taking note of your suggestions and doing our best to accommodate everyone's needs while still working within our capabilities. We ask for your continued patience and grace as we work to improve our streaming services. If you have questions, please email Hannah Middlebrook at HMiddlebrook@TrinityTulsa.org.